Having issues with PC after install?

There may be certain occasions when the EndpointLock keystroke encryption and the Antivirus running on your PC are conflicting with each other. This could cause EndpointLock to function improperly.

If you notice any issues, you can likely resolve them by adding an exception for EndpointLock in your AV software. Please follow the appropriate directions below:

• Avast
  
  • Follow this guide.
  • Add "C:\Program Files (x86)\EndpointLock\*" (without quotes) to the exceptions list.
    
    
• AVG
  • AVG is currently incompatible with EndpointLock keystroke encryption. With both EndpointLock and AVG installed at the same time you may have issues launching certain applications. At this time we recommend uninstalling EndpointLock to resolve these issues.
  • This compatibility issue will be resolved in the upcoming release of EndpointLock.
    
    
• Webroot
  • Follow this guide.
  • Add "C:\Program Files (x86)\EndpointLock\" (without quotes) to the override.

EndpointLock and your keyboard should now be working normally. If you are still having issues please contact support.